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Privacy Policy

The protection of your privacy when using our website is important to us. We will inform you about data protection as follows:

1) information on the collection of personal data and contact data of the person responsible, encryption

1.1 Personal data are all data with which you can be personally identified.

1.2 We process your personal data only for the purposes stated in this Privacy policy. Your personal data will not be transmitted to third parties for purposes other than those stated. We only share your personal information with third parties if:

You have given your express consent to
Processing is required to process a contract with you,
Processing is required to comply with a legal obligation and there is no reason to believe that you have an overriding interest in the non-disclosure of your data.
1.3 Person responsible for data processing on this website in the sense of the basic Data Protection Regulation (DSGVO) is

Nina Pfeiffer

Internationale Frachtschiffreisen Pfeiffer GmbH

Manteuffelstr. 6, 42329 Wuppertal

Phone: 0202-452379


1.4 This website uses SSL or TLS encryption for security reasons and for the protection of the transfer of personal data and other confidential content (e.g. orders or inquiries to the person responsible). You can see an encrypted connection on the string “https://” and the lock icon in your browser line.

2) Data collection when you visit our website

In the mere informational use of our website, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server LogFiles”). When you visit our website, we collect the following information, which is technically necessary for us to display the website:

Our visited website
Date and time at time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address Used (if applicable: in anonymous form)
Processing is carried out in accordance with article 6 (1) lit. F DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to check the server logfiles retrospectively, should give specific indications of illegal use.

3) Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data and IP address values, on an individual scale. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie.

As far as personal data are processed by individual cookies implemented by us, the processing is carried out in accordance with article 6 (1) lit. (b) DSGVO either for the execution of the contract or in accordance with article 6 (1). F DSGVO to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

Please note that you can set your browser to be informed about the setting of cookies and to decide on their acceptance individually or to exclude the acceptance of cookies for certain cases or in general. Each browser is different in the way it manages the cookie settings. This is described in the Help menu of each browser, which tells you how to change your cookie settings.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

4) Contact

Personal data will be collected as part of contacting us (e.g. by contact form or e-mail). Which data are collected in the case of a contact form can be seen from the respective contact form. This data is stored and used solely for the purpose of answering your question or for contacting and related technical administration. The legal basis for the processing of the data is our legitimate interest in answering your question in accordance with article 6 (1) lit. F DSGVO. If its contact is aimed at concluding a contract, additional legal basis for processing is Article 6 (1) lit. (b) DSGVO. Your data will be deleted after the final processing of your request, this is the case if it is clear from the circumstances that the facts in question are conclusively clarified and that there are no legal retention obligations.

5) Use of your data for direct marketing

5.1 Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information (at the time of 1 to 2 times a year) about our offers. The required information for the sending of the newsletter is your e-mail address alone. The disclosure of additional data may be optional and will be used to contact you personally. For the sending of the newsletter we use the so-called double opt-in procedure. This means that we will not send you an e-mail newsletter until you have expressly confirmed to us that you agree to the sending of newsletters. We will send you a confirmation email asking you to confirm that you want to receive newsletters in the future by clicking on an appropriate link.

By activating the confirmation link you give us your consent for the use of your personal data in accordance with article 6 (1) lit. A DSGVO. When registering for the newsletter, we will store your IP address, registered by the Internet service provider (ISP), as well as the date and time of registration, in order to be able to track any misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter is used exclusively for advertising purposes by way of the newsletter. You can unsubscribe from the newsletter at any time by using the link provided in the newsletter or by corresponding message to the responsible person mentioned above. After you have cancelled your e-mail address, your email will be immediately deleted in our newsletter-mailing list, unless you have expressly agreed to further use of your data or we reserve a any data use, which is legally Which we inform you in this statement.

5.2 Newsletter via Newsletter2Go

The sending of our e-mail newsletters is done via the technical service provider Newsletter2Go GmbH, Köpenicker Str. 126, 10179 Berlin (“Newsletter2Go”), to which we pass on the data provided by the newsletter. Such transfer shall be made in accordance with article 6 (1) lit. F DSGVO and serves our legitimate interest in the use of an advertising-effective, safe and user-friendly newsletter-module. The data you enter in order to Newsletterbezugs (e.g. e-mail address) will be stored on the servers of Newsletter2GO in Germany.

Newsletter2GO uses this information for the dispatch and statistical evaluation of the newsletters on our behalf. For the evaluation, the sent e-mails contain so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. This can be used to determine whether a newsletter message has been opened and which links have been clicked. With the help of the so-called conversion tracking, it is also possible to analyze whether a pre-defined action (e.g. purchase of a product on our website) has been made after clicking on the link in the newsletter. Technical information is also collected (e.g. time of retrieval, IP address, browser type and operating system). The data will be collected exclusively Pseudonymisiert and will not be linked to your further personal data, a direct personal availability will be excluded. This data is used exclusively for statistical analysis of newsletter campaign. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you want to contradict the data analysis for statistical evaluation purposes, you have to unsubscribe the Newsletterbezug.

We have concluded an order processing contract with Newsletter2GO in which we commit the Newsletter2GO to protect the data of our customers and not to pass them on to third parties.

You can read more about the privacy policy of Newsletter2GO in the Newsletter2GO Privacy policy:

6) Embedded YouTube videos

On some of our websites we embed YouTube videos. The operator of the corresponding plugins is the YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, you connect to YouTube servers. YouTube will tell you which pages you are visiting. If you are logged in to your YouTube account, YouTube can assign your browsing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is launched, the provider sets cookies to collect information about user behavior.

If you have disabled the saving of cookies for the Google ad program, you will also not have to expect such cookies when watching YouTube videos. However, YouTube also makes non-personally identifiable usage information available in other cookies. If you want to prevent this, you must block the browser from storing cookies.

For more information on “YouTube” privacy policy, please see the provider’s privacy policy at:

7) Web Analytics Services

Google (Universal) analytics

This website uses Google Analytics, a Web Analytics service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which allow you to analyze the use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transferred to a Google server in the United States and stored there.

This website uses Google analytics exclusively with the extension “_anonymizeIp ()”, which ensures an anonymization of the IP address by truncation and excludes a direct person-related ability. By extension, your IP address will be shortened by Google within Member States of the European Union or in other contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. In these exceptional cases this processing is carried out in accordance with article 6 (1) lit. F DSGVO on the basis of our legitimate interest in the statistical analysis of user behaviour for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide us with further services related to the use of the website and the Internet. Provide. The IP address submitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; However, we would point out that in this case you may not be able to use all functions of this website in full. You can also prevent Google from capturing the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of such data by downloading the corresponding browser plug-in and Install.

Google LLC, based in the United States, is certified for the US-European Data Protection Convention “Privacy Shield”, which ensures compliance with the data protection standards in force in the EU.

This website also uses Google analytics for cross-device analysis of visitor streams that is performed via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My Data”, “personal data”.

For more information on how to handle user data in Google Analytics, see the Google Privacy Policy:

8) Tools and Miscellaneous

8.1 Google reCAPTCHA

On this website we also use the reCAPTCHA feature of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This function is used primarily to differentiate whether an input is made by a natural person or is done by machine and automated processing. The service includes the sending of the IP address and any other data required by Google for the service reCAPTCHA to Google and is done according to article 6 para 1 lit. F DSGVO on the basis of our legitimate interest in the determination of the individual will-carrying of acts on the Internet and the prevention of misuse and spam.

Google LLC, based in the United States, is certified for the US-European Data Protection Convention “Privacy Shield”, which ensures compliance with the data protection standards in force in the EU.

For more information on Google reCAPTCHA and Google’s privacy policy, please see:

8.2 Google Maps

On our website we may use Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a Web service that displays interactive (land) maps to visually represent geographic information. The use of this service will show you our location and facilitate your arrival.

When you access the sub-pages in which the map is included in Google Maps, information about your use of our website (e.g. Transfer your IP address) to Google’s servers in the United States and stored there. This is done regardless of whether Google provides a user account that you are logged on to, or if there is no user account. If you are logged in to Google, your data will be directly associated with your account. If you do not want to associate with your profile on Google, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. Such evaluation shall be carried out in particular in accordance with article 6 (1) DSGVO on the basis of Google’s legitimate interests in the display of personalized advertising, market research and/or on-demand design of its website. You have the right to object to the formation of these user profiles, and you must direct yourself to Google to exercise it.

Google LLC, based in the United States, is certified for the US-European Data Protection Convention “Privacy Shield”, which ensures compliance with the data protection standards in force in the EU.

If you do not agree with the future transmission of your data to Google as part of the use of Google Maps, you may also disable the Web service from Google Maps completely by disabling the JavaScript application in your browser. Google Maps and thus also the map display on this website can not be used.

Google’s terms of use can be found at, see the additional terms of use for Google Maps at

For detailed information on how to use Google Maps, please visit the Google Privacy Policy page:

8.3 Google Web fonts

This page uses the uniform display of fonts so-called Web fonts provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). When you call a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This makes Google aware that our website has been accessed via your IP address. The use of Google Web fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of article 6 (1) lit. F DSGVO. If your browser does not support Web fonts, a standard font is used by your computer.

Google LLC, based in the United States, is certified for the US-European Data Protection Convention “Privacy Shield”, which ensures compliance with the data protection standards in force in the EU.

For more information about Google Web fonts, see HTTPS://DEVELOPERS.GOOGLE.COM/FONTS/FAQ and the Google Privacy policy:

9) Rights of the person concerned

9.1 The applicable Data Protection Law grants you comprehensive rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we inform you about below:

Right of information in accordance with article 15 DSGVO: You have in particular the right to information about your personal data processed by us, the processing purposes, the categories of processed personal data, the recipients or categories of recipients, To which your data has been or will be disclosed, the planned storage duration, or the criteria for determining the storage duration, the existence of a right to rectification, deletion, limitation of processing, opposition to processing, Complaint to a supervisory authority, the origin of your data, if it has not been collected by us, the existence of an automated decision-making process, including profiling and, where appropriate, meaningful information about the logic involved and the The scope and the intended effects of such processing, as well as their right to information, which guarantees pursuant to article 46 DSGVO in the event of the forwarding of their data to third countries;
Right to rectification in accordance with article 16 DSGVO: You have the right to rectify any incorrect data and/or completion of your incomplete data which we have stored.
Right to delete pursuant to article 17 DSGVO: You have the right to request the deletion of your personal data if the conditions of article 17 (1) DSGVO are met. However, this right does not exist in particular where processing is required to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or Defence of legal claims;
Right to restrict the processing in accordance with article 18 DSGVO: You have the right to request the restriction of the processing of your personal data as long as the correctness of your data is verified by you if you have deleted your data for Disallowed data processing and instead require the processing of your data, if you need your data for the assertion, exercise or defence of legal claims, after we no longer use this data after the purpose is reached Or if they have appealed for reasons of their particular situation, as long as it is not yet established whether our legitimate reasons outweigh the circumstances;
Right to information in accordance with article 19 DSGVO: If you have exercised the right to rectify, delete or restrict the processing to the person responsible, it shall be obliged to notify all beneficiaries to whom the personal data relating to them have been disclosed to notify this correction or deletion of the data or limitation of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
Right to data transferability in accordance with article 20 DSGVO: You have the right to receive your personal data, which you have provided us, in a structured, common and machine-read format, or to send the transfer to another person responsible To the extent technically feasible;
Right to revoke the consent granted pursuant to article 7 (3) DSGVO: You have the right to revoke a once-given consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for unconditional processing. The revocation of the consent does not affect the legality of the processing due to the consent until the revocation;
Right to appeal pursuant to article 77 DSGVO: If you believe that the processing of personal data relating to you violates the DSGVO, you have the right, without prejudice to any other administrative or judicial remedy, to A complaint to a supervisory authority, in particular in the Member State of their place of stay, their workplace or the place of the alleged infringement.
9.2 Right of objection

If we process your personal data in the context of a balancing of interests based on our predominantly justified interest, you have at all times the right to appeal against this processing with effect for the future.

If you make use of your right to object, we will terminate the processing of the data concerned. However, further processing is reserved if we can prove compelling reasons for the processing that outweigh your interests, fundamental rights and fundamental freedoms, or if the processing of the assertion, exercise or defence of Legal claims.

If your personal data are processed by us in order to run direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You can exercise the opposition as described above.

If you make use of your right to object, we will terminate the processing of the data concerned for direct advertising purposes.

10) duration of the storage of personal data

The duration of the storage of personal data is measured according to the respective legal retention period (e.g. trade and tax-related retention periods). At the end of the period, the relevant data are routinely deleted, unless they are no longer necessary for the performance of the contract or the initiation of the contract and/or on our part there is no legitimate interest in the further storage.